Digital Service Delivery

SalesFlow by Modifyed Digital is a cloud-based software-as-a-service (SaaS) platform. As a digital service, there are no physical products to ship. This policy outlines how we deliver our digital services to you.

Service Activation

• Immediate Access: Your SalesFlow account is activated immediately upon successful registration
• Trial Period: Free trial access begins instantly - no payment required
• Paid Subscriptions: Premium features are activated within minutes of successful payment processing
• Account Setup: You will receive login credentials and setup instructions via email

Service Delivery Timeline

• Account Creation: Instant upon registration
• Email Verification: Welcome email sent within 5 minutes
• Feature Activation: All paid features available within 15 minutes of payment
• Data Import Tools: Available immediately for existing customer data migration
• Support Access: Customer support available 24/7 via email and chat

Technical Requirements

To access SalesFlow, you need:

• A stable internet connection
• A modern web browser (Chrome, Firefox, Safari, or Edge)
• JavaScript enabled in your browser
• Cookies enabled for authentication

Service Availability

• Uptime Guarantee: We maintain 99.9% uptime for our services
• Maintenance Windows: Scheduled maintenance occurs during low-usage periods with advance notice
• Global Access: SalesFlow is accessible worldwide with data centers in multiple regions
• Mobile Compatibility: Full functionality available on mobile devices

Data Migration and Setup Support

We provide comprehensive support for transitioning to SalesFlow:

• Self-Service Tools: CSV import tools available immediately
• Setup Assistance: Professional and Enterprise plans include setup consultation calls
• Data Migration: Enterprise customers receive dedicated migration support
• Training Resources: Video tutorials and documentation available upon activation

Service Interruptions

In the rare event of service interruptions, we commit to:

• Immediate notification via email and status page updates
• Regular progress updates during resolution
• Service credits for extended outages exceeding our SLA
• Post-incident reports for transparency

Geographic Availability

SalesFlow is available globally. However, some features may be limited in certain regions due to local regulations or technical constraints. We will notify you of any regional limitations during the signup process.

Contact Information

For questions about service delivery or technical issues, contact us at:
Email: support@modifyed.info
Phone: +1 (555) 123-4567
Live Chat: Available 24/7 through your SalesFlow dashboard