Plan limits, the 14-day free trial, seats, and how feature access works across Free, Starter and Pro.
Plans and limits
The Billing page shows your current plan, what it includes and your usage against it. Limits are enforced as you work: when you reach one, the action is blocked with a message telling you which limit you hit and which plan lifts it.
Limit
Free
Starter
Pro
Contacts
100
500
Unlimited
Deals
50
250
Unlimited
Projects
2
10
Unlimited
Resources
2
10
Unlimited
Follow-ups
5
50
Unlimited
Emails per month
10
200
Unlimited
Custom fields
None
5
Unlimited
Resource file size
5 MB
25 MB
100 MB
Seats
1
Per plan
Per plan
Plan names, prices and the exact feature list come from your billing configuration and are shown on the Billing page. The table above covers the usage caps.
Free trial
New organizations get a 14-day free trial with full access and no card required. A banner counts down the days remaining. When the trial ends, CRM features are locked until you subscribe; the Billing pages stay open so you can choose a plan, and your data is waiting when you do.
Feature access
Some features belong to specific plans. Where a feature is not included in yours, the interface shows it behind an upgrade prompt rather than hiding it, so you can see what a higher plan adds.
Situation
What you see
You hit a usage cap
A message naming the limit and the plan that raises it